24/7 Monitoring
A Clockwork client recently arrived at work on a Monday morning to find the system running as normal. They didn’t know that their network was down on Sunday morning, but we did. Thanks to our alarms, we knew in minutes, remotely accessed the system, diagnosed and repaired the fault within the hour. Full functionality restored. Happy client.
Proactive Servicing
Our technicians will perform the routine maintenance activities required to avoid IT related business impacts.
Scheduled Reporting
These reports provide insights into how systems are working, how critical services are performing and how well the IT system is meeting the expectations of our customers.
Information Technology Asset Management (ITAM)
This is where we help you reduce the life-cycle cost of your electronic equipment, as well as software licence management. Includes supply and disposal of computer equipment.
On Site and Remote Support
We can service most change requests and user support tickets remotely, thus reducing travel time, cost and distraction for our customers.
Virtual CIO
As part of the program, Clockwork IT will provide the services of our senior IT professionals to assist with your strategic IT planning, budgeting and awareness.
Supplemental Services
Offsite backups, phone systems, surveillance systems, digital signage, photocopiers and print solutions, cabling, websites and cloud services.
